FAQ'S
We accept all major credit cards via PayPal.
Orders are typically processed and shipped within 1-2 business days. Standard shipping takes 3-9 business days to arrive. If you need your order to arrive sooner, we offer expedited shipping options for an additional fee.
If you are not satisfied with your purchase, you may return it within 30 days of receipt for a full refund. The item must be in its original condition and packaging. We do not cover the cost of return shipping.
Yes, we do ship internationally
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your package.
If your package is lost or damaged during shipping, please contact us immediately so we can assist you in filing a claim with the shipping carrier.
We typically respond to emails within three business days
We only accept payment through PayPal, a well-known, trusted, and secure way to make payments over the Internet. You can use your existing PayPal account or pay by credit or debit card (Mastercard/Visa etc) even if you don’t have a PayPal account.
If you’re not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose.
We do accept exchanges and they follow the same conditions as returns
In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when preparing your return with our support.
- shop@voltake.net
- +6017-5344550
- No.6 Jalan Galah 1D, Taman Perepat Indah, 42100 Klang Selangor, MY